Privacy Policy

Effective Date: April 11, 2026

At Coosa Valley Home Shield, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share your data when you use our matching service.

1. Information We Collect

To provide our matching service, we collect the following categories of information:

  • Contact Information: Name, email address, and mobile phone number.

  • Property Details: Street address, home ownership status, and estimated property value or mortgage balance.

  • Financial Indicators: Self-reported credit standing.

  • Underwriting Data: Date of birth and tobacco usage status (required by agents to generate accurate quotes).

2. How We Use Your Information

We use the information collected primarily to:

  • Facilitate a connection between you and the licensed insurance specialists you specifically select.

  • Verify property records to ensure accurate matching.

  • Improve the functionality of our "Smart Match" algorithm.

3. The "One-to-One" Consent & Third-Party Sharing

In compliance with 2026 FCC regulations, we do not sell your data to "marketing partners" in bulk. * Your data is shared only with the specific licensed insurance agents or agencies you explicitly select on the "Agent Match" page.

  • By selecting an agent and clicking "See My Matches," you are providing express written consent for that specific professional to contact you via phone or SMS.

4. TCPA & SMS Communications

By providing your phone number, you agree to receive communications (including via automated technology) regarding your request.

  • Consent is not a condition of purchase.

  • You may opt-out of SMS communications at any time by replying "STOP".

5. Data Security

We implement industry-standard encryption to protect your sensitive data (such as DOB and financial ranges) from unauthorized access. We do not store your data longer than is necessary to facilitate your match and comply with legal record-keeping requirements.

6. Your Rights

Depending on your residency, you may have the right to:

  • Request a copy of the data we have collected about you.

  • Request that we delete your personal information.

  • Opt-out of further communications from Coosa Valley Home Shield.

7. Contact Us

If you have questions about this policy or your data, please contact us at: Email: [email protected] Phone: (706)-222-3597 Location: 7 Auburn Ln Nw, Rome, GA 30165